Job Title System Platform Engineer – Linux
Rabobank North America is a valued financial partner to food and agricultural companies, farmers and ranchers, renewable energy developers and investors, Dutch companies doing business in the U.S., and select institutions. We support the entire value chain from farm to fork, and connect our clients and team members to the global reach of one of the world’s leading food and agriculture banks.
With our food and agricultural expertise and global network, we work with our clients to support and ensure the transition to a sustainable food, fiber and energy supply to meet the needs of our growing planet. We are Growing a Better World Together.
The Platform Engineer – Linux is responsible for translating functionality requests made by business leaders and Sr. Management into technology solutions supportable by the rest of IT as well as recommending system modifications to reduce user problems and optimize user performance. In addition they will be responsible for technical deliverables related to the implementation of the application enhancements and liaison with Developers, Application Support, Database Administrator, Infrastructure and Security.
This position will be responsible for System Monitoring & Operations, Capacity and Performance Monitoring & Management, and performing, maintaining and supporting implementations, upgrades and patching for all Unix/Linux environments. In addition they will be required to deliver 24*7 technical support of all production Unix/Linux systems.
This position will also be responsible to develop, test, and manage Back-up, Recovery and Disaster Recovery processes for all Unix/Linux systems.
The Platform Engineer – Linux is the local Subject Matter Expert (SME) of their technology discipline and as such will be the escalation point for complex user issues captured by the service desk and PC/LAN Support technicians. Holders of this position must be capable of exercising discretion and independent judgement, specifically including analyzing problems, weighing alternative approaches and recommending solutions.
This position will also routinely interact with equipment vendors and service providers to stay abreast of technologies as well as meeting with System Architects of the larger Rabobank Group to represents RAF concerns to the larger organization. This position has responsibility to assess, make analytical decisions, and develop implementation/upgrade roadmap for the specific technology functional domain, in accordance with global and local initiatives.
Key Responsibilities and Accountabilities:
Ability to quickly identify cause of technical problems and provide resolution. Expert in identified technical domain, providing a point of escalation to the IT Service Desk.
Must have the ability to provide technical support over the phone; professional phone skills and demeanor required.
Manage technical domain(s) enabling supportability and upgrade path. Engineer technical solutions in accordance with defined global and local architectures, policies and standards that satisfy business, regulatory, and internal technical drivers.
Develop and document local policies and standards that underpin defined architectures. Contribute and affect the evolution of global architecture, policies and standards in defined technical area to accommodate RAF’s unique needs.
Develop clear and concise documentation for end users and support teams
Ability to manage multiple projects simultaneously. Manage projects, within technical domain, from start to finish, coordinating the entire project life-cycle, team and end-user involvement and impact.
Ability to lead problem resolution identifying gaps in documentation and providing clarified documentation for frontline technical staff.
Rotational on-call responsibility
Some travel will be required.
Demonstrates ability to grasp and use new technology concepts.
Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others. Ability to communicate clearly verbally and in writing.
Must be familiar with and comply with laws, regulations and internal policies and procedures that are applicable to required job duties.
Ability to work in a “team” environment
Job Skills and Knowledge:
Strong knowledge of Unix/Linux shell scripting.
Strong knowledge of Unix/Linux security features.
Intermediate Network communications skills in NFS, LDAP, NIS, TCP/IP, DNS.
Intermediate knowledge of common Unix/Linux Administration tools and Utilities
Basic knowledge of Windows Network Operating Systems.
Basic knowledge of MS Office.
Basic understanding of Microsoft Exchange Server.
Basic understanding of Active Directory.
Basic understanding of Windows networking and telecommunications, to include SMTP, and VPN.
General knowledge of Computer hardware, software and peripherals.
General knowledge of SCCM, SAV and remote connectivity (Checkpoint).
General understanding of the procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals.
General knowledge of techniques for explaining technical concepts and procedures to non-technical users.
Maintains current knowledge of hardware, software and network technology and recommends modifications as necessary.
Ability to solve complex problems and deal with a variety of situations where only limited standards may exist and critical thinking is needed for effective resolutions.
Experience with Oracle.
Application Server experience with Oracle WebLogic, IBM Websphere or Apache Tomcat.
Experience with Centrify Unix/Linux Identity Management.
Experience with Red Hat Network Satellite.
5-7 years of experience in Information Technology
3-5 years of experience as a Linux administrator
BS in computer science, information technology, or a related field; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.
Advanced degree a Plus
Technology-specific certifications a Plus
Our Commitment to you – cultivating your way beyond pay:
Rabobank embraces diversity and welcomes employees and applicants of all backgrounds. Our goal is to always create an environment that is inclusive, drawing upon the strengths of the diversity of our workforce to exceed the expectation so four clients and customers.
We view your well-being as much more than a paycheck. We continually evaluate and evolve our benefit offerings to be comprehensive, competitive and to give you the options and the flexibility you need. We focus our employee benefits on three main components:
Physical Well-Being includes our commitment to your Health and Wellness. Medical, Dental and Vision plan coverages are effective on your date of hire. Rabo offers multiple plan options and a full network of providers to best meet your needs.
Financial Well-Being provides for your Retirement + Savings + Security. We love seeing your retirement plan balance grow just as much as you do! That’s why you can start participating in the 401(k) plan on your date of hire. Plus we match 50% of the first 6% you contribute to your 401(k) plan for US Employees. Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary ProfitSharing contributions.
Emotional Well-Being ensures your Work + Life balance. We offer a generous paid time off program to full time employees: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually (based on hire date during the calendar year). In addition, Growing a Better World Together requires wanting the best for our employees and their families and our communities. To do that, we offer both the time and financial support to give back to the community through our Dollars for Doers, Helping Hands and Gift Matching programs. (All paid time off is subject to company accrual and carryover policies.)
Rabo provides equal opportunity in employment to all employees and applicants and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other basis protected by applicable law. Rabo also prohibits harassment of any individuals on any of the bases listed above.
At Rabo Bank, we strive to grow a better world together. In order to achieve that, we have to have the right people in the right jobs. Are you ready to join our team?